Autoworld Care

It been a long time since sam were here until now me and my son go over there looking for wei lun or the front serving guy's they're all good but to the best looks for the one whom aways do it. Giving them a change but wei lun wasn't there.sometime sparepart are expensive.hopefully they can hv good discount, Boss are always so nice spoken with him pass few months behind which doing spraying cars body's and repairs.

Very nice lounge. Air con shiok. Got netflix and table soccer to play and entertain the little one.

Was surprised and glad that Autoworld managed to identify and resolve my car issue as they had spare parts readily available in stock compared to C&C. Keep up with the good service!

Owner of Citroen C5 aircross.

Nice and clean workshop. First time visit and purchased value worth servicing package from them. I personally preferred workshop with proper management style, from booking to completion of servicing your car, it provided peace of mind from their transparency pricing. Nice waiting area as well.

Pre-pandemic servicing was good. I always sent my car for service/repair since 2018. But post-pandemic servicing felt disappointed, especially this year, when I sent my car due to the engine oil-indicator lighted. After assessed by the mechanic, said oil pump issue, need to change the whole engine as no one will just repair the internal oil pump. I agreed to change the engine as if continue driving, oil pump fail, will cause further damages. Although is an old car (more then 10 yrs) still able to find 2nd hand re-conditioned engine.
I collect my car after repaired and was told that the re-conditioned engine had a six months warranty, any issue can go back. While driving home, I felt the need to step more oil to accelerate. When reverse parking, the engine vibrated, causing the whole car vibrate, too. That night while driving, the air-con failed, the following day had to go back to the autoworld workshop to rectify it.
After weeks of driving, the engine starts to vibrate while at idling speed, and the engine even dies off while reversing. I went back to the Autoworld workshop as I had a six months warranty. The mechanic assessed and changed the air flow sensor, and the engine issue is still the same. I have been in & out workshop several times, checking/servicing/cleaning other component parts still the issue exists.
Finally, I gave up and went to another workshop. They diagnosed the engine issue, no compression pressure for two piston head. Advised me to go back Autoworld as the engine still had a warranty.
Back to Autoworld, the mechanic denied the engine issue, still insisted others components giving issue. Advise me to leave the car for further diagnosis.
I gave up and went to another workshop. Had to pay close to two thousand to rectify the engine issue.
I still have the remaining Autoworld Care servicing voucher as I purchased the service package. Now really scared to go back to Autoworld Care, scared old car go in and cannot come out.

I’ve been using castrol oil and autoworld services for sometime now and happy with their services and oil quality. Great service!

Normal servicing & checking
Wheel rotation
change air and aircon filter
check tyres

Bought and upgraded to the recommended car battery from them, used and maintained well but after a year and 3 months, went dead. Told me warranty expired after a year. GG. Careful bros.

Came over to check my vehicle due to it’s brake light warning symbol appearing and was attended promptly by a friendly mechanic. The issue was fixed in no time while he explained the possible cause. Will certainly be back again to do servicing!

Good service and nice decorated lounge while waiting for the car.

Workshop also accommodated last minute appointment and haven’t been waited more than an hour since the first service.

First time came here and sharvin is a good mechanic. He will tell u what the do and dont for your car.

Had my tires changed here after consulting 7 different places, customer service was prompt, friendly and helpful in answering all my queries. Waiting lounge is comfy and clean. Had a very good experience!

Good service friendly price reasonable good highly recommended for the suspension rubber to made your driving smoothly

Heard good reviews from friends to install TTC cushion buffer. Staff very friendly and patience.

Nice and friendly staff. Service quality was good. Been visiting them for the last 2 years! Recommended!

This will be the first and the last time I coming here. Did wheel rotation and balancing, workshop tech dropped the wheel flat on the floor. No issue. Didn't bother to check for nails which most shops will do. Then when comes to payment, asked for payment to be made by cash. No issue, I paid in cash, after I got back my change. No invoice until I asked for it. If I'm not wrong, this is a big company, not your usual half past 6 shop where the worker is the boss. Something is wrong today.

Ever since my friend intro me this place. I have been coming here for all my car servicing. Waiting area/lounge is really nice. Clean, tidy, very well decorated. Fee wifi, tea/milo, sometimes biscuits and cake also. Prices for servicing for me its reasonable. You can choose your favourite combo. I had it with grouchy uncles in so call "cia pang" literally translated as car house. This is place is a refreshing change.

Visit on 18 Jun 22. Was told to change brake pads at $150 plus $80 installation. Saw similar service put up by them on Shoppe at $96 inclusive of installation after discount ($120 orginal). Felt cheated was informed by their CS on Shopee indeed I pay more. Was given the reason prices in Shopee not determine by them. Also to add I was a customer since 2020. Thus even more disappointed.

23 July 2022:
Appreciate the CS to call me to clarify the reason for the difference in pricing which they have taken actions to rectify.

Thanks for the offer of complimentary 3M car wash which Is of good standard and care. Appreciate the service recovery experience.

I come here every time I need my car serviced, quick and reliable. The stuff are always friendly

Great service, well priced and friendly staff! If your looking for a hassle free mechanic then this is the place! Thanks guys!