ASIAFIRMS.COM

Xfers Pte Ltd / StraitsX

Address Blk 79 Ayer Rajah Crescent, #04-08/09, Singapore
Phone +65 6248 0893
Hours
Monday10:00-18:00
Tuesday10:00-18:00
Wednesday10:00-18:00
Thursday10:00-18:00
Friday10:00-18:00
Website www.straitsx.com
Categories Corporate Office
Rating 4.6 36 reviews
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Xfers Pte Ltd / StraitsX reviews

36
Sort by: date highest rated lowest rated most helpful
Kelvin
04 January 2024 7:36

Awesome support by their support team in resolving my account issue. Had some issue with the account verification and their agents name Hakim and Rickie was spontaneous in reverting and resolving the issue. Highly commend them for their professionalism and service!

Lester
20 December 2023 3:53

Had a great experience resolving account issues with Hakim. He was prompt and polite. Highly commendable professionalism.

Elizabeth
17 September 2023 1:34

I had a good customer experience recently with the customer services team from Xfers Pte Ltd. The team helped me with my account re-verification process which was seamless and expeditious. I am impressed with the development of the transaction process over the past 2 years since using Xfers Pte Ltd for my crypto trading.

Teck
19 February 2022 2:04

A very efficient customer service rendered to me when I had trouble to login to StraitsX platform. Thank you Fakhri.

Kelvin
17 February 2022 8:56

Excellent service provided by the customer support team from Xfers. Thank you Mr Fakhri for your speedy replies. Your exceptional well service for being very patient to answer all my doubts and assist me with my queries really makes my day. Merry Christmas to you and your team. Stay Safe:)

Iwan
16 February 2022 20:14

Fantastic support from Xfers / StraitsX team for my account validation. Which is good thing to ensure only genuine customer being dealing with. Again thank you for the support.

user
31 January 2022 3:56

Appreciated for the quick response, clear guidances to go through the setting up of the new account.

Since I am new to the system, I will contact them at any moment without hestitating since they are very helpful.

I love to say Thank You.

Elfizuraimi
29 January 2022 3:22

Had problems with the verification process. Mona, one of the specialist really helps me to solve the issues. Fast in replying my emails. Great customer service. Well done

Aaron
28 January 2022 1:01

Most helpful support to my queries. My recommendation in the use of this platform for your crypto investment.

Ayub
26 January 2022 3:42

Great, Very trustworthy and flexible services. Tremendous customer support.
Really appreciated.

Norman
26 January 2022 0:10

Have been using Xfers (now known as StraitsX) for a while and their customer support has been nothing but fantastic! Responses were prompt and they genuinely try to resolve any issues efficiently. Highly recommended

gina
25 January 2022 4:20

Great service and very fast reply from Yulis! The best trusted payment service! Great speed in reply and problem solved as this is important to customers.keep up the good work!

Giacomo
25 January 2022 0:00

I got a very responsive and helpful support, which gave me confidence in the product/service.thanks, well done!

Gavin
23 January 2022 3:40

Encountered a problem where I couldn’t receive my OTP and was prompty assisted by a very polite staff named Mona. Got my problem resolved within 2-3 working days and I have to say I’m very delighted with the customer support provided:)

Ethan
22 January 2022 10:27

Unable to transfer out my funds from XFERS. Able to login using 2FA but unable to transfer funds using 2FA.

Will
21 January 2022 22:09

Had some issues with account opening and sent help to their customer support. One of the better teams out there for support and I really appreciate that they have good people for us customers. Thanks Yulis, for all the help!

Dipendra
19 January 2022 18:56

I have been in touch with Try to get my account verification detail done. Try was extremely helpful and guided me with the right direction. I am happy that the problem got resolved with just few mails going back and forth with Try and I am in the system doing my stuff. A BIG THANK YOU Try.

Sanjay
17 January 2022 11:18

I found the straitsX team to be really responsive, and resolved the issue quickly and easily. Many thanks!

Edmund
16 January 2022 23:52

Kudos to Doni. Professional and providing alternatives to my queries. Please keep up the awesome work.

Mohd
15 January 2022 22:34

Although at times they may take some time to respond due to high ticket volume, they always managed to solve my issues efficiently. Kudos to the support team.

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