Suzuki Pandan Service Centre (Aftersales)

Sent my car for servicing today and was greeted by Mr Ernesto. He provided excellent service, advice and help. Shortly after leaving the service centre, we realised that we had left our phone in our car. We made a trip back and Mr Ernesto swiftly helped us to locate our car and assisted us to find our phone. Throughout the period of servicing, he updated us of the need to replace the battery and the estimated time our car will be ready for collection. He even helped us to save money by advising us the best method of payment. Thank you, Mr Ernesto.

Know Mr Law Lien Wei for years at Pandan Crescent Service Centre (Suzuki). He is my service advisor and was always so friendly and helpful with my service needs. He always try ways to explain to me what is the problem that exists with my vehicle. Thank you so much for his patience and fantastic service!

Today 26/10 at the service centre was Mr Ernesto; service advisor. He was very attentive and efficient and explained everything to me. Highly recommended. Suzuki everyone here is great!

Mr Ernesto has been very helpful. My car cannot start that morning. I telephoned to Suzuki, and Mr Ernesto instructed how to get tow truck to bring my vehicle to Suzuki Pandan for repair. The repair was successful and I could get my car up and running!

Somehow no connect as we buy car from Champion motors what’s the thing they provide additional or home sense, bought car and i go anywhere i get the same service … something missing.those bought from your showroom.no connect at all.once in a while customer need package or customer service.i feel like one in million not one of the customer … dunno why.feel like expressing

Have been sending my car for servicing since the day I got it. Appreciate Service Advisor Mr Law Lien Wei's excellent follow up and customer service. Vehicle is always serviced well and ready for collection before 2pm.

It's been 7 years! Have been servicing my car here. Mr Law Lien Wei is friendly and attentive as always and will follow up when needed. The team does a good job.

Dear fellow Suzuki owners and fans,

This morning i dropped off my Swift Sport at Pandan Service Centre at 9am. While waiting for the 1030am free shuttle to Buona Vista MRT station, to my pleasant surprise, Service Advisor Mr Law Lien Wei notified me in a very timely manner that my car was almost ready for collection. This saved me the trouble of leaving the service centre and only to make another trip by public transport to pick my car up later in the evening.
Since I bought the car about 8 months ago, I have met Mr Law thrice, bringing in the car for regular servicing and once a recall. His technical knowledge of my car is vast. His service is meticulous to safeguard his client's interests and always courteous.
When the car was ready at about 1020am, both the Suzuki service advisors had stepped away from their desks. So I asked a Toyota service advisor to help me page for Mr Law. Within less than 3 minutes, he rushed back to his desk from his breakfast break, with a unfinished packet of kopi-O, to serve me.
I congratulate Champion Motors for having such an excellent staffer on its after-sales support team!

Well done, Law! Keep up the great work!

Look forward to seeing you again for my next servicing.

Great service by Mr Law Lien Wei, he have been very patience with my multiple enquiries, also updating me on my car even after office hr. Thanks again!

Just serviced my car at Pandan and served by Mr Law. Professional and efficient. Always patient listening to details. Has been servicing my car since 2009 2 Suzukis vehicles since then. Keep up the good work

I’ve been sending my some Suzuki swift for servicing and maintenance to the Pandan Svc center since 2019. Special thanks to Mr Law Lien Wei for his assistance for prompt servicing and professional advice plus cheerfulness all the time. I always get my car back earlier than expected which is v much appreciated especially when there’s last min appt

Thanks Mr Law for his good service and always very helpful and smiling face.
Always so professional and meticulous. A joy to be serviced by him.

Very thankful to Suzuki Staff Law for identifying the problem of sudden adhoc jerk in my car when driving, problem of which could not be resolved despite going to Suzuki service centre twice.
It must be Law's rich experience that he could immediately identify the root cause of the car problem and got it fixed.
I am indeed very thankful to him that I am no longer anxious or worried when driving my car.

Came by with an undercarriage flap/cover undone today and Mr Ernesto promptly looked into it and resolved the matter within minutes. Very pleased with the efficiency and pleasant experience.

Previously in September, Mr Law took my car in for servicing and some other works to look into. Then too I encountered prompt and efficient service.

Thank you!

Was served by Mr Law Lien Wei. Mr Law is very knowledgeable and is able to advise on issues pertaining to my vehicle and servicing matters. He is friendly and goes the extra mile to help you and provide guidance. Always delightful to be served by him.

Went for regular service on Suzuki Jimny, Law Lien Wei is my service advisor excellent customer service. Thank you!

Counter service is superb and Mr Law is very approachable and friendly. He had been very helpful and resourceful in solving my car air-conditioner problem in my last visit.

Always a great experience! Service Associate Law Lien Wei is friendly and knows my needs. Thanks!

Had my car serviced here for the 2nd time. Mr Law attended to me both times. He is experience and professional and shared tips on how to get better mileage (fuel consumption) for my Swift.
Service here is also fast and seamless. The wait (to get the car service) is not long and the lounge on Level2 is also cozy and comfortable

Sent my Ignis SNF 7828K on Nov 21 2022 for 10K servicing. Attended to by Ernesto Ocampo. Very nice gentleman who is friendly, courteous and attentive. It was a good customer service experience overall. Thanks Ernesto!