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Island Recovery Services

Address 26 Chia Ping Rd, Singapore
Phone +65 9182 8211
Hours 00:00-24:00
Website islandrecovery.com.sg
Categories Towing Service, Auto Market, Auto Repair Shop, Car Security System Installer, Crane Service
Rating 3.4 27 reviews
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Island Recovery Services reviews

27
Sort by: date highest rated lowest rated most helpful
MIKAIL
31 October 2022 17:29

Professional and responsive and the price is reasonable. The tow truck crew are well trained and polite. Would recommend.

Rocky
28 September 2022 13:51

Extremely professional service guaranteed. Although I called them late at night, i received a reply almost immediately. My car park was small, but nevertheless the service staff was very quick in setting up the car for towing and expertly navigated the car out of the tight carpark. I've used them twice and both times they have done a excellent job. The price for the service is reasonable as well. Should look at no other tow truck services. They're definitely the best in town!

Lorenzo
22 July 2022 22:22

Appreciate all the support and trust for all these years of collaboration, happy to see Island had grown to be the largest service provider in Singapore! ️

Felicia
20 October 2021 18:17

Called their roadside service to jump start my car. Polite and friendly staff both on the phone and onsite. Arrived on time. Will call them again if I need roadside service.

Dave
20 September 2021 17:33

Good experience, they reach in a quick time and have the tool to get the job done on site.
Friendly service by the staff. No problem with their service.

Mabelline
01 September 2021 5:20

Needed help winching our car out of a curb in a low height (1.8m) basement carpark and was recommended their service. Driver arrived in 30 minutes as promised and provided professional service, even guiding us on how ensure that our car isn’t faulty. Thank you!

Bernard
05 July 2021 18:52

Arranged towing the night before for 9am in the morning.waited until 10am also never come.keep saying coming.but, never arrive

Augustine
02 May 2021 5:03

Engaged this company to tow my Toyota wish as it could not start. Timing was past midnight and the driver reached my location less than 45 mins from the time I called their hotline. Driver was professional and very helpful.

HYUNDAI
01 May 2021 2:33

Too proud. The person in charge was too proud. Well Dun waste time visit or doing business with this towing company

Alex
16 February 2021 19:57

Beware of additional charges if your car is rear wheel or 4 wheel drive. They don't tell you before hand. So you end up paying double.

Joey
22 January 2021 3:46

On 3 Aug 2020, I met a bad driver (YP7434E) from your company, i using your company to help me towing my vehicle to work shop, when your driver arrived alight and take photo, but his continued to swear foul language, i asked him what was wrong, and he said he swearing happy lei, His attitude really very bad, , I don't think our company will using your tow car service anymore, i will keep it thin, I hope others people don't met this type of driver (YP7434E), To such a driver. I really very angry with him, Hope your company can take action to this driver.

Vincent
21 January 2021 15:33

Price is steep, but worthwhile for professional service. Driver was on time and knew what he was doing. Will recommend.

Lim
29 February 2020 18:51

They came fast and reasonable priced. Friendly driver. Experienced of better than good service. Thank you.

Kamarul
22 February 2020 18:51

Basically it's a rip off for motorbikes towing cost $50 wherever you guys go. Also, the waiting time is beyond what they promise. So up to your own risk of taking their service.

Jonathan
18 February 2020 14:22

Excellent and fast service!

I was stuck on the PIE as my tires got punctured by a nail. I proceeded to call my brother who advised me to engage a towing company and sent me the contact of the company he was familiar with.

Thankfully the tow truck arrived within a short span of 15 mins.

They towed my car to a cheap and reliable car workshop in Ubi as the experienced driver had a good understanding of the pricing of car workshops in Singapore.

I took his advice and as suggested it was very affordable. I must say that the driver was very polite and professional. This is the first time this happened to me and therefore I was quite anxious, the driver addressed my worries very well and explained very clearly step by step the procedures that I must undertake.

Would definitely recommend their services to the public!

Said
16 February 2020 9:36

I can vouch for these guys good service technician well trained he advised me to park my van at safe location n begin hoisting. My boss toyota hiace had some previous problems and they also help us with battery issue, recommended. Not sure if they have bikebulance but if in future i kena problem on my bike i sure call them.

Caesar
04 May 2019 0:53

Service of the company is incredibly bad.got them to jump start my car, the guy who came is very helpful, however after I follow the instruction to drive for 20 mins, in fact I drove for 30 mins, and came back to the car, it died again (all within an hour). I called the company, they say I have to make a new booking which is crazy and even say i have to drive for an hour! I asked him where he expects me to drive for an hour? To me, a job is not done at jumpstarting the car, but to ensure customers are able to to get what they pay for.

Nicholas
14 March 2019 17:48

Forced to use Island Recovery on several occasions, and I have yet to have a positive experience. The only driver that has been assigned to me speaks only Mandarin and constantly complains about the smallest things, despite sometimes being an hour late. He has no care for the livestock being towed. My personal favourite experience was late at night, when he towed a trailer to our location, then dropped it off and left without providing a phone number or estimated time of return, despite us having agreed with IRS to tow the trailer to a different location afterwards. Costly, inefficient, have no respect for other people's time, and difficult to work with. Would not recommend. However, I would recommend James's towing services.

Ms Haremones
22 October 2018 15:44

Priority is given to broken-vehicles on the road or delivery of new vehicles to car owners. Don't expect them to show up on time even if you have made an appointment if they know yours is not an emergency case. Expect to wait at least an hour or more likely 2 and after reminder calls to their call centre. Used their services twice and I had to wait on both occasions. Absolutely no respect for other people's time!

Chiam
23 September 2018 13:53

This is very bad service 2 weeks ago i called for towing island tow truck and came a green tow truck efficient towing the driver can yet tell me same same!? !? Now my car having problem who am i to look for? Island or the green tow truck? And this morning i text 91828211 this is very very rude. Challenge me i’m a victim ok!

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