C&C Kia Authorised Service Centre (Pandan Gardens)

Dear Sir/ Madam,

I did servicing on 14 Oct 22 for Maintenance (Service B) at panda servicind centre - For Maxus G10 (MT6). Price in the list indicated S$333 but I was charged at S$537.38.

Would like to clarify why was I charged more than the price list?

Thanks.

Regards,
Tiong

If you value time, seriously don't bother servicing here. Extremely slow service. Sent my car for regular normal servicing (just oil and filter change) at 830am, at 6pm and still not ready. The lobby staff was already preparing to leave work.

Outside workshops charge a quarter of the price and can have it done in less than an hour.

C&C is the first workshop I hear that needs 10hours to service your car

Everything is moving very slow here. Just do tyre rotation also need to take 1 hr. Better to do from outside workshops if dont have time to spare. Computers not linked so even invoice need another dept to generate before counter can release the car to you.

Called twice and waited for 10mins, eventually the call got picked up and hanged up immediately. Seriously kia?

Have been callin the number for so many times. No one is answering it. Than for wat there is customer service personnels sitting in the front desk with a phone beside.

Really need to watch out the post servicing. During my repairs work. They didn't paste the visor back. When I returned back to do my schedule servicing. They can't find the visor. But lucky for manager Ling, he managed to resolve the issues. But waste about 1 an half hour to resolve it.

Unfriendly and unhelpful receptionist. However claim adjusters are better. I have been here for 2 accident claim. If I hv a choice, I will go somewhere else.

I do not mind if they take their time to do servicing as its for the safety of our cars but welcoming service (even with appointment!) is ridiculously slow. For example you made appt at 2pm and you came at 1.45pm.be prepared to wait till 2.30pm or more before you are being served. They should employ a system in which you can just leave your car and key at your appointment time and then leave. I would have given 1 star but because they do a thorough job of servicing as well as vacuuming, i decided to give 2 star. Just waiting for my Diamond Package to be over so I can find my own mechanic. Take note: tyre rotation is not inclusive in Diamond Package.

Booked for 60 mins express service (@4: 30pm), ended up staying more than 2 hours. Requested for tyre rotation and also fuel door repair (unable to open) at the beginning, car came back with both issues not solved. Had to wait for car to be sent in again for tyre rotation. However no fuel door repair as they were not willing to take on anymore jobs after 6pm. Very lousy experience, if possible go Alexandra for servicing, much more professional there from past experiences.

The repair job was done well. However, there were carelessness on their workers part for leaving a wet rag on my back seat. Furthermore, they did not clean up the car interior after the repairs leaving finger prints on the seats.

Good service and attentive staff. However, they seem to be slower due to shortage of maintenance staff

Drop off your car here. Go have breakfast at the nearby coffee shop. Come back to work in the lounge while you wait for your car.

Service staff Ivan as usual, very helpful and explained to me what I can do with my balance credit that is expuribg soon.

Relatively well located service centre with good bus connectivity. Took direct bus from Suntec to the service centre. Has free WiFi. Professional staff.

As a dweller of the West, C&C Pandan has been a go to for car servicing for the last 15 years. For all its worth, the facility seem to have a low turnaround rate for its service advisors; which is a good thing. They have always exceeded expectations even though I see them only once a year. Service is efficient and quality of work good. They don't oversell and hassle to buy packages like some other workshops I won't mention. Cheers.

Mr Ling and Jeremy are two very good and helpful staffs who attended to us, I entrusted them to check and service my car.

Good service with friendly staff. Nice to have free shuttle bus service till 10am to JEM area.

Come here for my car servicing. Waiting area is clean & spacious. Got coffee machine & biscuit.

I usually go to the Sin Ming service centre for regular servicing. However 1 month after servicing, my aircon broke down. So i sent to pandan gardens centre as its along the way to my workplace. Colin, the service guy was very friendly throughout. When i collected my car, i was surprised not only did they changed my fan coil and washed my car, they also made some adjustments to the revolution cycle? Such tt its so much easier and faster for my car to pick up speed! The entire driving experience was remarkably improved! Never thought they will go the extra mile to do the adjustments for me even though I'm just here to repair my aircon.will come here for future servicing.

I usually go to the Sin Ming service centre for regular servicing. However 1 month after servicing, my aircon broke down. So i sent to pandan gardens centre as its along the way to my workplace. Colin, the service guy was very friendly throughout. When i collected my car, i was surprised not only did they changed my fan coil and washed my car, they also made some adjustments to the revolution cycle? Such tt its so much easier and faster for my car to pick up speed! The entire driving experience was remarkably improved! Never thought they will go the extra mile to do the adjustments for me even though I'm just here to repair my aircon.will come here for future servicing.