BIS Automobiles Pte. Ltd.

Very very very bad customer service. Once you have registered yourself, expect 20-30 min of waiting for ppl to come and attend to you when they are only 2-3 ppl at the place waiting. The service agent was supposed to call and inform me when my aircon compressor has arrived and to make appointment for the replacement. I have to called them myself after 1 week plus and to only found out that the parts had arrived and they failed to inform me about it. Everything about this BIS is about self initiative, i dont know what is the purpose and function of all the staff at BIS. Terrible experience and a total waste of time.

Non responsive and slow service. I was making an insurance claim for a car repair. 2 weeks after the first appointment, I had to chase for a response. And the response was that they could only give an update in 3 days’ time. Obviously nothing had been done before this. There were also previous disappointments in terms of workmanship and non responsiveness.

Over commit. Under deliver. Went back to pml instead.

Really poor service. Paid premium price for 360 car check and they missed obvious faults. They refused to take responsibility and used technicality to get out. Extremely disappointed. Not recommended to anyone.

Pleasant experience with both tech.and aftersales team